Last Updated: May 22, 2025
1. 1. Information We Collect
We may collect and process the following personal data:
- Contact Information: such as your name, phone number, email address, and home address when you use our contact forms or request a service.
- Technical Data: including IP address, browser type and version, time zone setting, and operating system.
- Usage Data: information about how you use our website, including pages visited and interactions.
2. How We Use Your Information
We use your personal data for the following purposes:
- To respond to enquiries or provide chimney sweeping services.
- To improve our website and services.
- To send updates, confirmations, or reminders (if requested).
- For legal obligations and dispute resolution.
3. Legal Basis for Processing
We process your data under the following lawful bases:
- Contractual Necessity – to provide you with requested services.
- Legitimate Interests – to improve and grow our business.
- Legal Obligation – to comply with applicable UK laws.
- Consent – where applicable (e.g., email marketing if opted-in).
4. Sharing Your Data
We do not sell or rent your data. We may share it with:
Trusted third-party service providers (e.g., website hosting, IT support).
Legal or regulatory authorities, if required.
5. Cookies
We use cookies to enhance your browsing experience. You can manage cookie preferences via your browser settings. For more information, please see our Cookie Policy.
6. Data Retention
We keep your personal data only as long as necessary for the purposes set out in this policy or to comply with legal obligations.
7. Your Rights
Under the UK GDPR and Data Protection Act 2018, you have the right to:
Access the personal data we hold about you.
Request correction or deletion of your data.
Object to or restrict certain types of processing.
Withdraw your consent (where processing is based on consent).
To exercise your rights, contact us at,
Email: [email protected]
Phone: 01253 366020
Address: 17 Victoria Rd East, Thornton-Cleveleys, FY5 5HT
